Thank you for shopping at ShiningDecor. If you are not entirely satisfied with your purchase, we are here to help.
**Return Eligibility:**
– You have 30 calendar days to return an item from the date you received it.
– To be eligible for a return, your item must be unused and in the same condition that you received it, along with the original packaging.
**Return Process:**
1. Contact us at [email protected] or call us at 520-786-9712 to initiate a return.
2. Provide your order number and reason for the return.
3. We will provide you with instructions on how to return your item.
**Refunds:**
– Once we receive your returned item, we will inspect it and notify you of the status of your refund.
– If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
**Exchanges:**
– If you need to exchange an item for the same item or a different one, please contact us for assistance.
**Shipping Costs:**
– You will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable.
If you have any questions about our Returns Policy, please contact us. Thank you for choosing ShiningDecor!